Privacy Policy

Who we are

KwikCall is operated by KwikCall AI LLC, a limited liability company organized in the State of New Mexico, USA, located at 1209 Mountain Road Pl NE #4948, Albuquerque, NM 87110, United States. For any privacy question, contact support@kwikcall.ai.

Information we collect

• Account data — your name, email, and password (stored only as a secure hash).
• Usage data — calls, messages and numbers you create, with metadata such as timestamps, duration and delivery status, so we can provide and bill the service.
• Content — call recordings, transcripts and messages you choose to process through the platform.
• Payment data — handled by our processor (Stripe). We never see or store your full card number.
• Technical data — IP address, device and browser information, and cookies needed to keep you signed in.

How we use it

• To provide, operate and secure the service.
• To route calls and messages through our carrier partners.
• To bill usage and prevent fraud and abuse.
• To provide support and send service notices.

Sharing

We share data only with the providers required to deliver the service — including telecom carriers (e.g. Telnyx), our payment processor (Stripe), messaging providers (e.g. the WhatsApp Cloud API by Meta), and cloud infrastructure and email providers. We do not sell your personal data.

Retention

We keep account and usage records for as long as your account is active and as required for legal, tax and fraud-prevention purposes. You can request deletion of your account at any time.

Your rights

You may access, correct, export or delete your personal data by contacting us. We honour applicable data-protection rights.

Security

Data is encrypted in transit (TLS). Access is restricted to authorized personnel. See our Security page for details.